From humble beginnings, Lutheran Care has been supporting and working with the community for more than 50 years. Lutheran Care’s newest service, Positive Behaviour Support, is continuing to build on the organisation’s momentum of inclusive and diverse service offerings. Communications Officer Amelia Dawkins and Marketing Coordinator Jose Rabet explain.

Launched in February 2022, Positive Behaviour Support is the latest service from Elcies Disability Care, the disability services branch of Lutheran Care.

It is a therapy-based service funded through the National Disability Insurance Scheme (NDIS), aiming to increase the quality of life for people with disabilities who are experiencing Behaviours of Concern.

A Behaviour of Concern may impact the physical safety of a person or those around them, including caregivers and support teams. Behaviours of Concern can include emotional and physical outbursts, such as screaming, shouting and hitting, or actions such as running away.

Elcies Disability Care’s team of nine highly experienced and supportive practitioners works with clients, their families, caregivers and support teams at home, school, work or in community environments, to address these concerns.

Under the direction of Principal Clinical Lead Bianca Dubois, the team has a wide range of expertise, including developmental education, social work, counselling, teaching and psychology. They show compassion and empathy, helping to empower clients of all ages to lead their best life.

Both Bianca and Clinical Lead Tamsin Petzer were recently among a very small number of South Australians assessed as Specialist Positive Behaviour Support (PBS) Practitioners by the NDIS Quality and Safeguards Commission. This is the highest accreditation for Positive Behaviour Support practitioners assessed by the NDIS.

Elcies Disability Care is proud to harness the expertise and skills of two Specialist Positive Behaviour Practitioners to provide high-quality support to clients and their families, and strong leadership of the Elcies team.

To find out more about Positive Behaviour Support and Elcies Disability Care, call 1800 352 437, email or visit     


With headquarters in Sefton Park in Adelaide’s north, Lutheran Care is a community services agency working across South Australia and the Northern Territory to change lives and build communities. A ministry of the LCANZ’s South Australia-Northern Territory District, it delivers services and support for vulnerable individuals and families from sites across Adelaide’s northern and southern suburbs, Kent Town, Marion, the Adelaide Hills, Barossa Valley and Alice Springs. 

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